Frequently Asked Questions
Everything you need to know about shopping with Goldspot Pens.
How long does shipping take for domestic orders?
Standard domestic shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout for those who need their writing instruments sooner.
What is your return policy for fountain pens and accessories?
We offer a 30-day return policy for items in new, unused condition. Please note that fountain pens that have been inked are subject to a restocking fee or may be ineligible for return.
Do you offer international shipping?
Yes, we ship our luxury pens and stationery worldwide. Shipping costs and delivery times vary by destination and are calculated during the checkout process.
Can I request a specific nib size for my fountain pen?
Absolutely. Most of our fountain pens allow you to select your preferred nib size (Extra Fine, Fine, Medium, Broad, etc.) directly on the product page before adding it to your cart.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are the products you sell authentic?
Goldspot Pens is an authorized retailer for every brand we carry. All products are 100% authentic, brand new, and come in their original manufacturer's packaging with full warranties.